Switch Telecom is a provider of telephone and telecommunication services with over 12 years of experience as a provider of VoIP and cloud telephony services.
We’ve had to face many unique challenges relating to the telecommunications market, however, two – in particular – really stand out namely fraud and RICA. It was clear that we needed an effective way to authenticate the credentials of new clients and to carefully evaluate how much credit to extend.
In the past we have approached many companies with respect to credit reporting and related services, however, only Cred-it-data has consistently understood our needs from the outset and consistently provided the solutions we need, supported by excellent customer care and reliable infrastructure.
Now within seconds, our systems securely obtain and store the applicable information and present exactly what is needed to our staff to proceed with vetting, highlighting any risk factors. The entire process has an audit trail and, because it’s completely integrated, we are able to ensure that, before a report is requested, client consent has always been obtained.
I would highly recommend Cred-it-data to any business that extends credit to its customers and/or that wishes to mitigate risks associated with identity theft and fraud, and/or wishes to assess the reputation and trade history of new clients.
One of the key benefits for smaller businesses is the relative ease of contracting, simplicity of their online portal, and pay-for-what-you-use pricing structure.
For larger businesses, the ability to easily integrate via API is a clear win.
CEO of Switch Telecom