Training & Support

Over the years we have prided ourselves with superior training and support services. All our staff are well trained to assist you via telephone, email or face to face. We have one of the quickest turnaround times and solutions to your queries. Service commitment towards all our customers is evident if you look at our values & mission, our people, our state of the art technology and our partnerships.

Support Guideline

  • If you wish to log via email please use You will be given a ticket number to track your query at all times
  • For telephonic support please call us on 0861 22 22 10. during business hours or leave us a message after hours.
  • For direct support speak to your account manager. The details can be found on your home page of the portal
  • For tutorials, knowledge bases and articles please visit our dedicated learning site at



  • If you require training for your staff or credit controllers. Please contact-us to set up a suitable training session or attend one of our training session advertised via email and on our website
  • Our knowledge base at is always improving and growing with new training and support content being added daily. This includes videos of "how to", manuals and tutorials which will allow you to learn at your own pace and convenience as we know that finding time is difficult

© 2017 Cred-it-Data Online Holdings (Pty) Ltd - All Rights Reserved
Registered Credit Bureau | NCRCB25